Collections
Collection of monies owed to clients for unsecured and secured loans, including agreements under the NCCP Act, mortgages, hire purchase, chattel mortgages and commercial loans.
Our services
Mercantile services throughout every state and territory in Australia, delivered by contracted, experienced and professional field agents in their respective areas.
Accredited and compliant
Our agents are accredited and compliant with current legislation.
- Workers Compensation Insurance
- Cyber Security Insurance
- Public Liability Insurance ($10,000,000.00)
- Professional Indemnity Insurance ($20,000,000.00)
We also undertake process serving of any court documents anywhere in Australia.
Services overview
- Collections
- Repossessions
- Field calls
- Skip tracing
- Online data management system
- Mortgage field calls
- Pre-litigation and litigation field calls
- Process serving
- Mortgaged property lockouts and repossessions
Our main services
Field calls
Attending an address to ascertain and verify a customer's residence and contact details, interviewing customers, completing asset and liability or income and expenditure forms where required, photographing a security, and credit card pick ups.
Repossessions
Repossession of any secured chattels including cars, trucks and transport equipment, agricultural equipment, boats, caravans, aircraft, catering equipment, office equipment and earthmoving machinery, and house lockouts.
Online data management system
Our database provides and end-to-end software solution to help automate and improve your debt collections and field work services.
Clients can feed debts into the system electronically or manually, through the portal. Clients can view, edit and monitor their accounts online through the secure portal. Field agents can update files daily as actions occur, and these updates are communicated to clients in real time.
Skip tracing
We undertake all forms of skip work, however we will only use legally obtained information. We use several commercially available search engines, field calls and experience to locate missing customers.
Varied miscellaneous services
Mortgaged premises lockouts, surveillance, and credit and store card pick ups.